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FREQUENTLY ASKED QUESTIONS

 

Will John King Hill and Power&glory be in my area?

John King Hill travel all year round. Please check the Events Calendar to see where the next Power&glory event will be.

Can I email a question to Apostle (Dr. John King Hill?)

While Apostle (Dr.) John King Hill is not available via email, He does appreciate letters directed to the office. He receives many letters every day, and we encourage you to express your thoughts through the postal system.
Address is: World Harvesters Outreach Ministries Conferences & Crusades, Inc.
P.O. BOX 301150
Jamaica, New York 11430

Submitting a change of address.

You may change your address by calling 1-718-354-8951, or email: info@johnkinghillministries.com.

Getting duplicate mailings.

To stop duplicate mailings, please contact our ministry support team at 1-718-354-8951, or email: support@johnkinghillministries.com.

I need to be removed from your mailing list?

If you wish to be removed from our mailing list, please call 1-718-354-8951, or request removal by emailing: mailinglist@johnkinghillministries.com.

Television Broadcasts

Ordering the message that is on television.

The messages aired on our television broadcasts are available at all times. You may order the message by either calling our ministry support team at 1-888-88-GLORY, or ordering from our online store.

Watching the broadcast online.

You can watch several messages online. If you are a Partner of Power&glory, you can watch our full archive of videos any time.

Do you broadcast in my area?

Power&glory Broadcast is available worldwide. We have a listing available on the broadcast section of our website. You may also contact your network carrier for more information.

Is there a transcript of the broadcasts?

Currently, we do not have transcripts available.

Events

Can I volunteer at an event?

Yes, we need your help to make the Power&glory events the best that they can be. Click on the City where you would like to volunteer and fill out the form to let us know that you can help. We’ll send you information on how you can help and when to come.

How long does the event last?

Power&glory events last for 21/2 to 3 hours and are filled with praise and worship, miraculous signs and wonders, Revelatory Teaching by Apostle (Dr.) John King Hill, testimonies from those that the power of God had touched their lives, and a closing prayer together.

Is there childcare at the events?

We do not have childcare available at Power&glory events.

Will there be special seating reserved with wheelchair access or the hearing impaired and their families/friends?

All Power&glory events are ADA compliant. When you purchase your tickets for the event online or at the venue box office, be sure to purchase the appropriate ticket for your needs.

How do I securely purchase a valid ticket to the Power&glory events?

Purchasing tickets from the venue Box Office and / or Ticketmaster, our authorized ticketing company, is the only way a consumer can be assured that they are buying an authentic, valid ticket.
John King Hill (A World Harvesters Outreach Ministries Conferences & Crusades, Inc.), and Ticketmaster, the venue’s authorized ticketing company, do everything possible to make the purchase process fair, efficient, and user friendly. The efficiencies of the Ticketmaster system enable tickets to be sold very quickly, especially for tickets in high demand.
Please understand that preferential treatment is not extended to any group of consumers when tickets are placed on sale to the general public.
Unfortunately, we and Ticketmaster have little control over patron conduct after their purchase request in fulfilled. However, we and Ticketmaster reserve the right to block access to or cancel a ticket order of any user:

  1. utilizing automated means to process or place ticket orders fraudulently or
  2. whose ticket order exceeds the stated limit.

While some states have laws that deal with scalping, those laws are rarely enforced. We take reports of misconduct of users, third party advertisers, service providers or product providers seriously, and those reports and feedback are immediately directed to the group(s) responsible to investigate and take appropriate action. On some occasions, the tickets you see posted on unauthorized resale sites do not actually exist, and the seller has posted the ad in hopes of securing a buyer and being able to secure tickets located in the section advertised. Quite often, the tickets do not materialize and the defrauded buyer ends up receiving invalid tickets or tickets located much farther from the stage than what was originally offered in the seller’s advertisement. Most resellers operate multiple websites and / or post the same tickets on different resale sites all across the country. Purchasing event tickets and / or participating in the process of purchasing through resellers exposes a buyer to great risk of being defrauded. For your protections we encourage you to purchase tickets only from the venue Box Office and / or Ticketmaster, our authorized ticketing company. That is the only way a consumer can be assured that they are buying an authentic, valid ticket. In addition, we strongly discourage people from purchasing tickets for more than the face value.

Internet Help

Adobe Flash Player is working, but I cannot see your flash version.

  1. Visit this link: http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_15507 to determine your flash version, and whether or not flash is successfully installed.
  2. Download and run Adobe’s latest uninstaller: http://www.adobe.com/go/14157
  3. Before reinstalling Flash Player, please check the following settings:

Internet Explorer ActiveX settings
Although your browser security settings should be chosen by you or by your system Administrator, the Medium: Default Level allows you to view Flash content. For any Custom Level, ensure that both the “Download Signed ActiveX controls” and “Run ActiveX controls and plug-ins” options are enabled. (Enable or Prompt both work).
To view your security level:

    1. Open Internet Explorer.
    2. Choose Tools then Internet Options.
    3. Select the Security tab.
    4. Choose Internet.
    5. Ensure that the “Download Signed ActiveX controls” and “Run ActiveX controls and plug-ins” options are enabled.

If you are having trouble installing, make sure that your Internet Explorer security level is not set to High or to a custom level which does not allow viewing of ActiveX controls.
All web browsers must be closed
Quit all running applications, including all Internet Explorer windows, AOL Instant Messenger, Yahoo Messenger, MSN Messenger or other messengers. Check the Windows system tray carefully to make sure that no applications that might use Flash Player are still in memory.

  1. To install the newest flash player, visit this link:
    http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash
    1. Click the “Download Now” button.
    2. Save the installer to your desktop, and wait for it to download completely.
    3. An installer icon will appear on your desktop. Double-click on it.
    4. You may be prompted to close open browser windows to continue with the installation.
  1. Repeat step 1 only, to verify that flash is installed properly.
  2. Hopefully, flash content will now be available.

I experienced a problem playing your video files on my computer.

First, please make sure that your browser is not blocking pop-up windows. If this does not solve the problem, make sure your Adobe Flash Player is working. If you have any suggestion, please let us know.

Video stopped playing before it finished streaming at the Broadcast Center.

The audio and video streams usually take a few minutes to complete loading or “buffer.” In the Broadcast Center, you should see the amount of video that has buffered. It also depends on your internet speed and whether or not you have a broadband internet connection. You may need to pause the video for few minutes until the buffer indicator has progressed further. Please check with your Internet Service Provider, to see if there is any problem with your connection.

The following responses have not answered my question or addressed my issue.

Please email: info@johnkinghillministries.com with information about the problem you are experiencing.

Ordering

Can I order with a check or money order instead of using a credit card?

Feel free to order any material via mail. Simply list the items you would like to purchase (and include the product code if possible) and mail it with a check or money order including the shipping and handling. Mail to:

World Harvesters Outreach Ministries Conferences & Crusades, Inc.
P.O. BOX 301150, Jamaica, New York 11430

Finding my Order Status.

Use the Contact Form, call 1-888-88-GLORY, or email: order@johnkinghillministries.com. Our order department will be glad to help you.

Can I make a change to my Internet order?

Unfortunately, we cannot make changes to Internet orders once they are submitted.

I just placed an order and need to cancel.

Internet orders are usually processed the following business day. If the order has not yet been shipped, we can cancel the order and credit your account. Please call 1-888-88-GLORY to confirm with our order department.

Why do I enter a password at the end of my order?

The password at the end of your order is used when checking your Account History in the online store. You will be asked to enter your email address and the optional password in order to view your past order history.

Some of my orders are missing.

There could be a few reasons why the orders are not appearing. Usually, it is because the missing orders were made with either a different email address or password or with no password at all. If your order was not placed online, then it will appear in your online order history.

Large quantity discount request.

Due to the variety of materials we carry, we are unable to offer bulk discounts across the board. However, we do consider large quantity discounts upon request. If you would like us to consider a large quantity discount, please send your request with detailed information to: order@johnkinghillministries.com.

My package is either missing something or it is a wrong order.

Check the invoice that came with your package to make sure the information is correct and that nothing is on backorder. If something is missing or a wrong product came with your order, please call 1-888-88-GLORY, or email: order@johnkinghillministries.com to resolve the issue.

The material is damaged or defective.

We are more than happy to replace damaged or defective products. Please call 1-888-88-GLORY with information about the defective item and we will send you a replacement.

Donation / Partnership

How can I make a donation?

Donations to the ministry may be made online, by mail, or by calling 1-718-354-8951. Only credit card donations can be taken online or over the phone.

Do the Ministry issue monthly and/or year-end receipts?

Yes. Year-end receipts are mailed in January, and daily receipts are sent several times each week.

How do I get a copy of my year end receipt?

You may request another year-end receipt by calling 1-718-354-8951, or email: support@johnkinghillministries.com.

Partnership?

World Harvesters Outreach Ministries Conferences & Crusades, Inc., is a conferences and crusades oriented organization dedicated and committed to reaching the world with the word by the power of the Spirit.  The call upon this ministry is to show the suffering humanity and dying world, God through the word of God, by radical demonstration of his glorious power, until their heart’s troubling ques­tions and circumstances are laid to rest, and they find genuine confi­dence and good courage to excel beyond life’s obstacles, difficulties, provocations, aggressions, challenges, confrontations, devils and ele­ments of God’s creation.  The goal of this ministry is to reach the world through providing education, leadership training, mentorship; media outreach programs, worldwide evangelistic conferences and crusades, caring for the needy and less privileged, supporting other organiza­tions of like faith, and showing an example of Christian life.  We believe that the life of a man is God, and any time he touches himself more than God, he begins to lose quality of life.
Your Partnership helps make this possible. Through your faithful and consistent support, you become a great part of changing and transforming other people’s lives around the world. When you partner with us, you share in the rewards and the fulfillment of the purpose of God on earth. Because of your generous support, God’s blessing becomes a part of your life.
For more information, please visit our Get Involved or Support Page.

How can I become a Partner?

Partners usually support our ministry by giving each month or one time contribution. You may send in a check or money order, mail or call in a credit card payment, or we can automatically withdraw the amount from a credit card or checking account each month. You can also give online at the Support Page by clicking on Donation.
To become a Partner or for more information, please call 1-718-354-8951, or visit our Get Involved Partner section of the website.

Can I donate electronically?

Yes. Partners may set up their account to have automatic withdrawal from a checking account or credit card, or they may call or mail in their donation each month. Partners can also give online at the Support Page by clicking on Donation.

Are Partnership messages available in MP3 or MP4?

Messages are currently available in CD & DVD only.  MP3 and MP4 option will be available soon.

I haven’t received a package.

If you have not received your package for the quarter, please contact our resource consultants at 1-888-88-GLORY, or email: partner@johnkinghillministries.com.

Copyright

Policy concerning copying and distributing John King Hill and World Harvesters Outreach Ministries Conferences & Crusades, Inc., materials.

Due to intricate legalities concerning copyright licensing, we are unable to grant permission to copy and distribute our products. This includes cassettes, CDs, MP3s, DVDs, MP4s, videos, and booklets.
Many of John King Hill’s books are from various publishers. These publishers hold the duplication rights to the books and must be contacted for copy permission.

Contact concerning a special copyright request?

Any further copyright questions may be submitted through our Contact Form or be mailed to:

Legal Department
World Harvesters Outreach Ministries Conferences & Crusades, Inc.
P.O. BOX 301150
Brooklyn, New York

Placing your website link on our site?

John King Hill and World Harvesters Outreach Ministries Conferences & Crusades, Inc., is happy to grant permission to place a link to our website from your website.